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PRIVACY POLICY

Privacy Policy

Last updated

TLDR:

We do not know who you are. We do not want to.

We collect one thing, and only one thing: the technical operating logs your device writes to /data/logs. They record when a service started, when something failed, when the device rebooted. They do not record your name, your face, your habits, or anything you keep on the device.

You can read every log we hold. You can delete it yourself. You can turn the whole thing off.


1. Information We Collect


The contents of /data/logs on your device — the system journal written by the operating system and its services.
Typical entries include:

  • Service start, stop, and restart events

  • System boot and shutdown reasons

  • Hardware messages (display, network adapter, storage)

  • Software errors and warnings

  • The device's hostname (a randomly assigned identifier, e.g. rdb-7k2x)

What we do not collect

  • Your name, email address, phone number, or any account information

  • The contents of your calendar, photos, reminders, or anything you sync from your phone

  • Your physical location

  • Your IP address as a way of identifying you

  • Cookies, advertising identifiers, fingerprints, or behavioural telemetry

  • Audio, video, or biometric data


2. How we use the Logs information


To diagnose problems. When a device crashes, freezes, or fails to boot, the logs tell us why. Without them, we are guessing.

  • To find failing hardware. Storage errors, memory faults, and dying network adapters all leave traces in the journal. We watch for these patterns so we can let owners know before a device fails outright.

  • To improve future releases. When a new software version causes errors that the previous one did not, logs are how we find out, and how we roll back or patch before more devices are affected.

  • To answer support requests. If you write to us about a problem, the logs from your device may be how we work out what happened.


3. What we see, you see


Anything we hold from your device, you can read yourself. Visit [logs.prjkt-aurora.com] and enter your device's hostname (visible in Settings → About). The page shows every log line we have, in the order it was received, with the date it will be deleted.

4. Sharing Your Information


We do not sell or share your personal information.

5. Cookies and Tracking


We use cookies through Framer to enhance your experience and collect analytics data. You can disable cookies through your browser settings.

6. Security


We take reasonable measures to protect your personal information, but no online transmission is 100% secure. Use our devices at your own risk.

7. Your Rights


If you would like logs from a specific device removed from our server, the easiest way is to delete them yourself at [logs.prjkt-aurora.com] and turn off the service on the machine as well. We promise to make this as easy as possible.

Because we do not tie logs to your identity, there is no personal account for us to look up, export, or correct beyond the device itself.


8. Changes to This Policy


We may update this Privacy Policy from time to time. The latest version will always be posted on our Site.